TriForza

Data Security

At TriForza, we follow industry best practices defined by the National Institute of Standards and Technology (NIST) for data privacy, security, and compliance.

Infrastructure and Application Safeguards

We practice aggressive vulnerability management across all our endpoints.
We hire industry-leading security companies to penetration test and perform third-party scans of our systems - and we immediately address their findings.
Our servers are frequently and automatically patched and rebooted to maintain server health and discard stale connections or resources.
Endpoint protection includes redundant, next-generation firewalls, intrusion detection, and prevention services that are monitored 24 hours a day, seven days a week.
Anyone who deals with information or uses IT assets - including employees, partners, business associates, vendors, contractors, and interns - must follow our Cybersecurity Incident Response Plan (CIRP), which we practice frequently.
We use modern advanced threat protection services that help detect, stop, and monitor hacking attempts, scans, data breaches, adware, malware, spyware, trojans, phishing attempts, and other similar harmful requests.

Data Security

We follow a zero-trust approach to employee access management. Employees are authenticated leveraging Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
The basic designs of security principles allow users to access information relevant to their role as defined in the system and prevent them from accessing information irrelevant to their role.
We monitor audit logs to detect abnormalities and watch for intrusions and suspicious activity.
We encrypt all data in transit and at rest using industry standard cryptographic algorithms.
Infrastructure components are hosted in Amazon Web Services (AWS), ensuring the physical and digital security of all data.

NIST Cybersecurity Framework

We follow the NIST Cybersecurity Framework for our cybersecurity policies and controls. Our security methods satisfy the needs of our customers who are required to comply with strict regulatory and contractual obligations.

Privacy, Compliance, and Risk Management

We work with independent evaluators to measure performance of controls in the environment and to assess the level of compliance with internal policies and/or external frameworks (NIST, HIPAA Security Rule). We report the outcomes of audits and compliance assessments - such as SOC2 Type 2 examinations, financial audits, and healthcare industry audits - and present action plans to address any issues to the Board of Directors.
Our Executive Cyber Risk Steering Committee manages risk assessments and strategy. They work with external partners, internal audit, and security compliance representatives to ensure risks are detected, handled, and communicated properly across the organization.

From Our Clients

“Dental on Demand (DoD) enables transparency for both Provider Relations and Operations into real-time provider data as it relates to effective dates, networks, licenses/permits and set fee schedules.”

Ronda Paladin
Provider Relations Manager, Delta Dental of WA

“TriForza’s Digital Platform provides an efficient, content-managed website solution with remarkable results. Updates are completed with a few clicks, resulting in impressive speed to market and improved SEO ranking, self-service, and member/provider satisfaction.”

Randy Stodard, Chief Marketing Officer
Delta Dental of New Jersey and Connecticut

“Javalin’s AI reviews every radiograph from 3 clearing houses with accuracy and consistency – which was 106,000 attachments reviewed in one year.”

Sheetal Wadhwa
Dir. Provider Reimbursement and Utilization Management

“Javalin’s AI-driven UM solution identified 11% more claims that did not meet clinical criteria to allow benefit payment and resulted in an increased average savings per claim reviewed by 17.4% over a 2-year period.”

Dr. Kyle Dosch
Dental Director, Delta Dental of WA

“Dental on Demand is an ever-evolving application that provides visibility and manageability of Provider Data.”

Deborah Saunar
BI Analyst II – Provider Systems, Delta Dental of WA

“We reduced talk time minutes per subscriber by 50% using the Contact Center’s digital messaging channels along with analytics which informed automated customer experience improvements.”

Solutions

Data Security

Infrastructure and Application Safeguards

Data Security

NIST Cybersecurity Framework

Privacy, Compliance, and Risk Management

What our clients think

From Our Clients

Ronda Paladin
Provider Relations Manager, Delta Dental of WA

Randy Stodard, Chief Marketing Officer
Delta Dental of New Jersey and Connecticut

Sheetal Wadhwa
Dir. Provider Reimbursement and Utilization Management

Dr. Kyle Dosch
Dental Director, Delta Dental of WA

Deborah Saunar
BI Analyst II – Provider Systems, Delta Dental of WA

Lori Baun
Director of Operations, Delta Dental of WA

Let's Talk

Solutions

Data Security

Infrastructure and Application Safeguards

Data Security

NIST Cybersecurity Framework

Privacy, Compliance, and Risk Management

What our clients think

From Our Clients

Ronda Paladin Provider Relations Manager, Delta Dental of WA

Randy Stodard, Chief Marketing Officer Delta Dental of New Jersey and Connecticut

Sheetal Wadhwa Dir. Provider Reimbursement and Utilization Management

Dr. Kyle Dosch Dental Director, Delta Dental of WA

Deborah Saunar BI Analyst II – Provider Systems, Delta Dental of WA

Lori Baun Director of Operations, Delta Dental of WA

Let's Talk

Ronda Paladin
Provider Relations Manager, Delta Dental of WA

Randy Stodard, Chief Marketing Officer
Delta Dental of New Jersey and Connecticut

Sheetal Wadhwa
Dir. Provider Reimbursement and Utilization Management

Dr. Kyle Dosch
Dental Director, Delta Dental of WA

Deborah Saunar
BI Analyst II – Provider Systems, Delta Dental of WA

Lori Baun
Director of Operations, Delta Dental of WA