Portals

A seamless and easy-to-use experience for users to access benefits and patient information, view and manage
claims, manage employer accounts, access online reports, and more.

Member-Portal
Member-Portal

Member Portal

  • Member dashboard
  • View, download, and print ID card
  • Find a dentist based on ratings and profile information
  • Estimate costs for procedures - including in and out of network
  • View coverage, treatment, claim payment status, and history
  • Set communications and paperless preferences
  • Support via chat, text, email, and phone*.
Provider-Portal

Provider Portal

  • Provider dashboard
  • View patient benefits
  • Eligibility and treatment history
  • View patient claims, preauthorizations, and predeterminations
  • View payment summary and documents
  • Update provider information
  • Support via chat, text, email, and phone*
Employer-portalas

Employer Portal

  • Employer dashboard
  • View member enrollment and eligibility
  • Manage employer accounts
  • Online payments using ACH debit or billpay
  • Find a dentist and view profile - including ratings and endorsements
  • Member communications
  • Online reporting
broker-protals

Broker Portal

  • Broker dashboard
  • Self-service registration
  • Manage books of business
  • View and manage plan information

*Integrates with existing customer service platform, supporting chat, text, email and phone (IVR and live agent).

Core Capabilities

Digital Platform is a suite of web portals that deliver intuitive online and mobile experiences, specific to your brand and optimized for each user segment. Leveraging user-centered design and powered by the cloud for scalability, Digital Platform drives online adoption and lowers your transaction cost of issue resolution.

Maintenance and support:

Automatic updates of latest features ensure best possible experience for your users

Privacy, security, and compliance:

Commitment to protecting the privacy of our users
Latest security and critical patches available to ensure access and data are protected
Adherence to highest standard of business policy, procedure, and conduct

Flexibility and scalability:

Robust content management system (CMS) to configure content, workflows, and branding for your user segments
Performance and availability continuously optimized to grow with your business
Additional technology products and services available to meet future business needs — including enterprise claims management, AI-powered utilization management, reporting and analytics, Infrastructure-as-a-Service, and contact center tools

From Our Clients

Let's Talk

Schedule a call with one of our Technology Consultants to learn more